Shipping & Handling

We ship your order within 2 business days after order. Please note that we cannot ship on weekends and Hong Kong public holidays.

We ship from Hong Kong by Hong Kong Post. For international orders we ship by e-Express which provides online door-to-door status tracking. After shipment we will send notification message with tracking numbers to buyers. Buyers can track the delivery status anytime on the Hong Kong Post website and their local post website.

We ship to the following locations:

  • Australia
  • Austria
  • Belgium
  • Brazil
  • Cambodia
  • Canada
  • Denmark
  • Finland
  • France
  • Germany
  • Hong Kong
  • Hungary
  • Iceland
  • Indonesia
  • Ireland
  • Japan
  • Latvia
  • Luxembourg
  • Macao
  • Mainland China
  • Malaysia
  • Mexico
  • Netherlands
  • New Zealand and South Africa
  • Norway
  • Philippines
  • Poland
  • Portugal
  • Russia
  • Serbia
  • Singapore
  • Slovenia
  • South Korea
  • Spain
  • Sweden
  • Switzerland
  • Thailand
  • United Kingdom
  • United States
  • Viet Nam

The estimated delivery time:

  • Hong Kong : 1-2 business days
  • United States : 5-10 business days
  • Other countries : 14-28 business days

If you are outside the above locations, or if you find yourself unable to complete the order, please email us at cs@steelmeup.com or here .